What you can expect from working with us.

Who we are

Diorbit Technologies LLP (referred to here as Diorbit, we, us, or our) is a software studio incorporated in India. We build platforms and tools for businesses on a project basis. These terms cover use of diorbit.com and any non-bespoke material we publish here. The specific terms for client work are always covered separately, in writing, by an engagement letter or master services agreement.

Using this website

• The text, images and code on diorbit.com belong to us and to our clients where their work is shown. Please don't re-publish it as your own. Linking to it is welcome.
• If you spot a security issue, write to us at info@diorbit.com before disclosing publicly. We'll respond promptly.
• We may update or take down any page on this site at any time.

Engaging us for work

Nothing on this site is itself a contract for services. A working relationship begins only when both sides have signed an engagement document covering scope, deliverables, schedule, fees and confidentiality.

• Quotes and proposals are valid for thirty days unless we say otherwise.
• Work begins after a signed engagement and the agreed first payment, whichever is later.
• Either side may pause or end the engagement under the conditions written into the agreement. We do not surprise you.

Intellectual property

Unless explicitly agreed otherwise in the engagement document, this is how IP works on our projects.

• On full payment, the final deliverables we ship to you become yours. You can use them, modify them, ship them to your users.
• We retain the right to talk about the work as a case study, and to reuse internal tooling, libraries and patterns we built that are not specific to your business.
• Pre-existing libraries, open-source code and third-party tools keep their original licences. We will tell you what they are.

Confidentiality

Anything you share with us about your business, plans or systems is treated as confidential by default. We do not need a separate NDA to take that seriously, though we will gladly sign one if you'd prefer. We expect the same in reverse: any access we give you to our work-in-progress is for your evaluation and project use, not for redistribution.

Liability

We promise to build what we agreed to build, to the best of our judgement, and to fix what's reasonably ours to fix. We do not promise the work will be free of every defect, or that the business outcomes you hoped for will land. Software cannot do that, and anyone telling you otherwise is selling something.

Where the law allows it, our total liability for any claim related to a piece of work is capped at the fees paid for that engagement in the twelve months preceding the claim. We are not liable for indirect or consequential damages.

Disputes

If something goes wrong, please write to us first. We will talk it through, in person or on a call, before either side reaches for lawyers. Engagement contracts specify the governing law and venue; absent that, these website terms are governed by the laws of India.

Changes

We may update these terms occasionally. The version live on this page applies from the date at the top. Material changes affecting existing engagements are always agreed with you directly.